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Trash & Treasure Auctions

FAQ

General FAQ’s

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    Yes, you must create an account to bid or list items. Signing up is free and only takes a few minutes.

    Go to the item page, enter your bid amount, and confirm. You'll be notified if someone outbids you.

    Bids are binding and cannot be canceled. Contact support if you made a mistake.

    You’ll receive an email with confirmation that you won the bid. On your customer portal under orders you can add your items to your cart and proceed with payment. You must complete the payment within 2 days of winning the lot on auction.

    Feel Free to contact the T&T Team they will gladly assist with the process.

    Yes. For Buyers there is a 10% commission so if you bid on an item for R100 you will receive a invoice for R110. For Sellers we charge 20% commission on the final selling price.

    We offer a secure online payment option , and direct bank transfers. All payments need to reflect in our account before we can release any goods.

    Delivery and Pudo services are available at additional charges. These charges will be for the buyer's account.

    Yes you can collect from our premises in Monavoni. We are open for collections every second Saturday and if we are closed the Saturday we will be open for collections on the Friday.

    All items not collected within 2 weeks will be forfeited and goods will be relisted and proceeds will be donated to charity.

    In The description of an item there will be stated if Return/Refund will be available for a specific item

     

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